Technical Details
- Price: Up to 70% less than other warranties.
- Coverage: Item is fixed or we pay you what you paid for the item.
- Service: In-home service for TVs > 37 inch. Smaller TVs get free 2-way shipping to depot.
- Length: 3 years of mechanical and electrical failures from normal use, starting from item purchase date.
- No Paper: We email your contract within 24 hours and let you store your receipts with us for a paperless claims process. You will not be mailed a contract.
Product Description
SquareTrade Care Plans are great value and cost on average 10-15% of the item price for 3 years of coverage. That is 40% lower on average than traditional warranties. Upon purchase, you will get an email confirmation. You will not be mailed a paper contract. If you have questions, please call: 1.877.WARRANTY.
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Customer Reviews
"square trade warranties" 2009-09-18By
Lynn P. Atkinson (Oklahoma USA)
I purchased a square trade warranty for a ltc tv/hd dvd combo 2 years ago and it was good for 5 years. When the hd dvd player went out, the square trade warranty folks responded to my query in less than 2 hours. When I explained that I did not want to ship the tv/dvd player combo in for a refund of purchase price because I was disabled and used the tv for a computer monitor as well as to play dvds, the square trade folks were incredibly compassionate and with simply turing in a statement that the hd dvd player did not work, they refunded a portion of the money within hours so I could purchase a separate player to go with the tv. These folks are incredibly kind, very helpful and make using the warranty very easy and convenient, which is much appreciated as my disability would make it very difficult if I had purchased an in-store warranty. I strongly encourage everyone to purchase a square trade warranty. If you need to make good on the warranty, you will find these folks very easy to deal with. I had purchased a warranty on a computer from another company and they were condesending, took over a year to fix the computer and when it still didn't work right, they basically told me to get lost. Square trade was a pleasure after that negative experience and I will be sure to get Square Trade on any electronics I purchase in the future. Peace and Goodwill.
"Squaretrade is as good as their word! (don't throw away your receipt)" 2009-04-06By
Senor Zoidbergo (Washington D.C.)
I purchased a 42" flat screen tv a few years ago, and was naturally concerned about what to do after the 1 year manufacturer's warranty had expired. The store offered its own extended warranty program, but I was hesitant about putting down hundreds of dollars for a 3 year extended warranty. Surely there was something more economical with the same, or better service?
I heard, via word of mouth, of a third-party alternative called Squaretrade. Intrigued, I checked reseller ratings, and was very shocked to see a lifetime rating of 9.7. I read many of the reviews, and they all consistently praised ST's dedication to fulfilling its warranty promises. Of the few that were not pleased with ST service (and some of them were the customer's fault), I was impressed by the follow-up messages left by ST's representatives to resolve the situation.
Convinced, I ended up purchasing a 3 year warranty through Squaretrade, for just ~$40. ST runs monthly %-off discounts, so you can always get a very good bargain. To clarify, if I remember correctly, the 3 year warranty is really a 2 year warranty, since the first year overlaps with the first year of the manufacturer's warranty. However, you should read the fine print to double check.
Talk about knocking on wood. My TV broke recently, and so I submitted my claim form to ST, which primarily comprised faxing a copy of my receipt to them (don't throw it away!), and describing my problem. I was expecting a reply a few months later, but Squaretrade promises resolution in less than week. I was shocked to find in my email inbox, a message from ST indicating that since it was cost prohibitive to ship my TV back to them for repairs, they would instead be refunding my original purchase price in its entirety, through PayPal. Sure enough, the money was sent the next day.
This is legendary service, the kind consumers dream about. You can buy a ST warranty with complete confidence, and be assured of their guarantees. Regarding TVs, they will not cover certain issues, e.g. burn-in on a plasma, and lamp replacements on DLPs. Again, check the fine print (don't worry, there's not too much to read).
I'm going to be buying all my warranties through ST in the future, recommending them to my friends and families, and making sure my children, and my children's children buy Squaretrade warranties. I wholeheartedly recommend them (and no, I'm not getting paid by ST to write this review).
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